Agent demo

A business owner asks their AI agent to arrange Tech E&O (technology errors and omissions) cover before a client deadline. The agent uses the ZapCover Customer MCP to open an application, confirm details with its human, compare quotes and submit a proposal.

Your agent × ZapCover MCPReplay

1. You

   We just signed an enterprise client. Their contract says we need Tech E&O cover by Friday. Can you sort it?

2. Your agent

   On it. I'll get live quotes through ZapCover.

3. → start_application{ endpointId: "demo-tech-eo", requestId: "7f3c…" }

   { applicationId: "app_91x…", nextTool: "get_application_requirements" }

4. → get_application_requirements{ applicationId: "app_91x…" }

   6 fields needed: revenue, headcount, services, prior claims, limit, start date

5. Your agent

   I filled these in from our company records. Can you confirm: revenue $2.4M, 18 staff, software consulting, no prior claims, $1M limit from Friday?

6. You

   Yes, all correct.

7. → put_application_collection{ values: { … }, customerConfirmed: true }

   { status: "complete" }

8. → request_quote{ customerConfirmed: true }

   { status: "quote_requested" }

9. → get_quotes{ applicationId: "app_91x…" }

   Insurer A  $4,180/yr  $1M limit  $10k excess
   Insurer B  $3,950/yr  $1M limit  excludes contractual liability
   Insurer C  $4,620/yr  $1M limit  includes cyber sub-limit

10. Your agent

    I recommend Insurer A. Insurer B is cheaper, but it excludes contractual liability, and your client's contract requires that cover. Shall I go ahead with A?

11. You

    Go ahead.

12. → select_quote{ quote: "Insurer A", customerConfirmed: true }

    { selected: true }

13. → get_application_disclosures{ applicationId: "app_91x…" }

    2 disclosures to show, 1 consent required

14. Your agent

    Before I submit: here are the insurer's disclosures. Do you agree to the terms?

15. You

    I agree.

16. → submit_proposal{ consent: <customer consent> }

    { status: "proposal_submitted", nextStep: "kyc" }

17. Your agent

    Done. The proposal is with the insurer. One last step for you: a 2-minute identity check at the link I've sent. I'll share the certificate as soon as the policy is issued.

Illustrative replay with sample data. Tool names match the ZapCover Customer MCP.

What to notice

• The human stays in control. The agent confirms the business details and the final choice before acting. Every tool that changes something requires explicit customer confirmation.
• The recommendation reads the fine print. The cheapest quote excludes contractual liability, which the client contract requires, so the agent recommends a different one.
• Identity checks stay with the customer. The agent hands off to a secure page for KYC instead of handling identity documents itself.

This is a scripted replay with sample data. Tech E&O is part of business owners insurance, which is coming soon. The tool names and order match the Customer MCP. A live sandbox demo you can run from your own agent is coming soon.